Cookie Policy

This page was last updated on 29 August 2025.

1. Introduction

ScaleVoice, Inc. (“we”, “us”, or “our”) uses cookies on our website ScaleVoice.com (“Website”). By using our Website, you consent to the use of cookies in accordance with this Cookie Policy.

2. What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies can be “persistent” or “session” cookies.

Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

3. How we use cookies?

When you use and access our Website, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

  • To enable certain functions of the Website
  • To provide analytics
  • To store your preferences

We use both session and persistent cookies on the Website and we use different types of cookies to run the Website:

  • Essential cookies: These cookies are crucial to your use of our Website. Without these cookies, services like shopping baskets or e-billing cannot be provided. These cookies do not gather information about you for marketing purposes.
  • Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies: These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies: These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

4. Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and deliver advertisements on and through the Website.

5. What are your choices regarding cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

6. Where can you find more information about cookies?

You can learn more about cookies on the following third-party websites:

7. Changes to the Cookie Policy

We may modify or amend this Cookie Policy from time to time at our discretion. When we make changes to this Cookie Policy, we will amend the revision date at the top of this page, and such modified or amended Cookie Policy shall be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie Policy to be informed about how we are using cookies.